

If you know of someone who might benefit from this program, please contact the City at (828) 695-4279. If they become sick or unable to care for themselves, they could easily go unnoticed and unattended. They live alone and may have little communication with others. The Gatekeeper Program was created to assist elderly citizens who need help but who are sometimes unable to help themselves.If you would like more information, visit the Newton CARE page. CARE is a partnership between the City of Newton and Eastern Catawba Cooperative Christian Ministries (ECCCM), a local non-profit organization. CARE is an initiative offered by the City of Newton to provide financial assistance with utility bills to Newton citizens during times of extreme need.Citizens Awareness & Relief Effort (CARE).Click for a list of Helping Agencies that the City works with on a regular basis. There are a number of organizations (“Helping Agencies”) that provide financial assistance for utility services.Payment Assistance through Outside Agencies.

You must contact the Customer Service prior to your final due date.If you are facing possible disconnection of service for non-payment, please contact Customer Service at (828) 695-4301 to determine if you are eligible for a payment plan with the City.Click for more information about Energy Audits. The City of Newton offers specific recommendations to business and residential customers to help improve energy efficiency.Budget Billing Program (Equal Payment Plan).Night depository box: For customer convenience, we also provide a drop box which is located outside the main entrance to City Hall.Establishing or disconnecting utility service.Please allow us to provide you with an overview of our services and programs. The City is committed to “Serving Hometown Hospitality” and excellent customer service. Recognize an Employee for Outstanding Customer Service.
